At Lobsterstar, we recognize that privacy is a fundamental right. This Privacy Policy is designed to provide you with a transparent and comprehensive understanding of how lobsterstar.com collects, utilizes, stores, and protects the personal information you provide to us. We are committed to ensuring that your data is handled with the highest degree of integrity and security.
1. Information Collection: What We Gather
To provide a seamless shopping experience for gaming hardware, we collect several types of information:
Personal Identification Information:
Full Name: To identify the recipient and purchaser.
Addresses: To facilitate delivery via USPS, UPS, or FedEx.
Email & Phone: For order tracking and urgent support issues.
Payment Information:
All processing is conducted via secure third-party gateways. Lobsterstar does not store full credit card numbers or CVV codes on our internal servers.
Technical and Usage Data:
We automatically collect technical details such as IP addresses, browser types, and products viewed (e.g., “wireless controllers”) to optimize our site performance.
2. How We Use Your Information
Order FulfillmentCustomer SupportTransaction SecurityService Optimization
We use your data to manage our 1-day handling time, detect fraud, and refine our inventory of headsets, keyboards, and controllers to better serve the gaming community.
3. Data Sharing and Third-Party Disclosures
Lobsterstar does not sell or rent your personal information. We share data only with:
Logistics Partners: USPS, UPS, and FedEx for delivery.
Payment Processors: To authorize and complete transactions.
Legal Compliance: When required by law or government agencies.
4. Cookies and Tracking Technologies
Essential Cookies
Necessary for cart functionality and browsing.
Analytical Cookies
Help us count visitors and analyze site movement.
Preference Cookies
Recognize you upon return for a personalized experience.
5. Data Security and Retention
We use SSL/TLS encryption for all data transmission. Access is restricted to authorized personnel. Data is retained only as long as necessary for legal, tax, or operational requirements.
6. Your Privacy Rights
You have the right to request access, correction, or erasure of your personal data. You may also object to processing for marketing purposes. Contact us at support@lobsterstar.com to exercise these rights.
7. Children’s Privacy
Lobsterstar does not knowingly collect information from children under 13. Our services are directed to individuals who are at least the age of majority in their jurisdiction.
8. Changes to This Policy
We reserve the right to update this policy at any time. Continued use of the site after modifications constitutes acknowledgment of the updated policy.
9. Contact Information
Legal Entity: Lobsterstar
Owner: Ciarra Ann Mcnutt
Address: 6142 Turnbury Park Dr, Apt 5306, Sarasota, FL 34243-6138